Troubleshooting

First check your child’s Seesaw (K-3) or Google Classroom (4-8) account for information. If you still have questions, contact your child’s teacher. If it is a logistical issue, send a short email. If you find that your email is longer than 3-5 sentences, please set up a time to talk on the phone or via Zoom with your child’s teacher. If you still have questions or need help, reach out to the sectional director: Lower School – karen.colaric@parkdayschool.org  or Middle School – jules.greene@parkdayschool.org.

First reach out to set up a time to talk with your child’s teacher or advisor. Depending on the situation, one of the section directors may also be involved in supporting your child: Lower School – karen.colaric@parkdayschool.org  or Middle School – jules.greene@parkdayschool.org.

Your teacher is your primary and first go-to for any academic questions and concerns. If your child is already working with one of our learning specialists, you can also bring them into the loop to help address your questions and concerns — just be sure to keep your teacher or advisor copied into the conversation. Grades K-3 – Sara Mohn (sara.mohn@parkdayschool.org); Grades 4 and 5 – Noreen Axelson (noreen.axelson@parkdayschool.org; Grades 6-8 – Carrie Kartman (carrie.kartman@parkdayschool.org). Depending on the situation, one of the section directors may also be involved in supporting your child: Lower School – karen.colaric@parkdayschool.org  or Middle School – jules.greene@parkdayschool.org.

First check out Technology & Tips. If you are working through a connectivity issue, this IT Guide for Remote Learning from Park Day’s IT provider, Computer Courage, may be helpful.

If the above resources aren’t helpful, please contact your child’s teacher for support with a learning application. If your child is using a school-owned device and is having hardware trouble, please reach out to victoria.jones@parkdayschool.org or cassandra.mccraw@parkdayschool.org.

For questions about tuition and program payments along with the FACTS payment system please contact tatiana.gazieva@parkdayschool.org. For questions about school operations and enrollment contracts please contact jill.knowland@parkdayschool.org. If you have a question about financial aid, josie.agshapiro@parkdayschool.org is the liaison to the financial aid committee.

If your child will be late, sick, or absent, please email attendance@parkdayschool.org and copy in your child’s classroom teachers or advisor. 

To access school records (vaccinations, progress reports etc.) and for troubleshooting access to School Forms Online, Family Access Module, medication updates, injuries, illness, or to alert us to a new pick-up or drop off routine when school is back in session, contact victoria.jones@parkdayschool.org  or cassandra.mccraw@parkdayschool.org.